N° 09 · Delivery
Shipping
policy.
Where we ship, what it costs, and how long it takes. All orders leave the UK tracked.
← Back to shop01 · Rates
United Kingdom: flat £6, free on orders over £150. European Union: flat £15. Rates are calculated automatically at checkout based on your delivery country.
02 · Territory
We ship to the United Kingdom and European Union only. Orders to any other destination cannot be accepted and will be refunded in full.
03 · Dispatch and transit
Orders confirmed before 3pm on a working day are dispatched within 24 hours. UK delivery is typically 1–3 working days; EU delivery is typically 3–7 working days, subject to customs clearance.
04 · Tracking
Every parcel is tracked and you will receive the tracking number by email once the label is generated. Orders are also listed with their status in your account.
05 · Packaging
Vials are shipped lyophilised in discreet, unbranded outer packaging with protective inserts. Each peptide order includes one 3ml reconstitution water vial free of charge.
06 · Customs and duties
EU customers are the importer of record and are responsible for any duties, VAT or clearance charges applied in their country. We cannot refund shipping where a parcel is refused or abandoned at customs.
07 · Lost or damaged parcels
Tell us within 14 days of the expected delivery date at info@aminolabz.co.uk and we will open a carrier claim and send a replacement once resolved. All sales are final — no refunds or returns; replacements only.
